
, Service Assurance Daily Anything and everything that affects IT performance , from the mundane to the bizarre Subscribe to RSS Home CA Technologies on APM CA Services Service Provider Focus Service Assurance ITIL Getting Around IT Is Getting Easier , Even Accepted By Jason Meserve on August 13, 2012 in Ask the Service Assurance Expert Survey shows up to 30 of IT spending happens outside IT budget A number of years ago , I remember a colleague getting scolded for setting up a wireless router in the office and another for setting up Napster on his computer . When I began my career , the chances of getting around IT to get what you needed was slim to none . You just hoped the IT guys liked you and would work with . you Today It’s almost common practice to get what you need , either by